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AVW Versicherungsmakler GmbH

Hammerbrookstr. 5

20097 Hamburg


Telephone: +49 (40) 2 41 97 - 0

Telefax: +49 (40) 2 41 97 - 115

Service@avw-gruppe.de

www.avw-gruppe.com

Contact

Company domiciled in: Hamburg

Registry court: Hamburg

Commercial register no.: HRB 17543

Sales tax ID: DE295407587

Supervisory Board Chairman: Lars von Lackum 

Chief executives: Hartmut Rösler (spokeman), Udo Villmeter

Insurance Agents Register (www.vermittlerregister.info):

Registry no.: D-WG5W-88PH8-28 (Insurance Broker, Federal Republic of Germany)

Licence in accordance with Section 34 d Para. 1 of the Trade Regulations (GewO), given by Hamburg

Chamber of Commerce, Adolphsplatz 1, 20457 Hamburg, Tel. (040) 36 13 8 - 138, www.hk24.de

Member of Hamburg Chamber of Commerce, Adolphsplatz 1, 20457 Hamburg

Generali Versicherung AG is holding a capital share in the amount of 26%.

  

Affiliated insurance broker:
AVW Assekuranzvermittlung der Wohnungswirtschaft GmbH & Co. KG

General partner:
AVW Allgemeiner Versicherungsmakler der Wohnungswirtschaft GmbH
Gerold Damm 6
23715 Bosau
Telephone: +49 (4527) 972 46 - 0
Telefax: +49 (4527) 972 46 - 11
E-Mail: avw@assekuranzvermittlung.com 

Company domiciled in: Bosau
Registry court: Lübeck
Commercial register no.: HRB 10250

Chief executives: Hartmut Rösler (spokeman), Udo Villmeter

Insurance Agents Register (www.vermittlerregister.info)
Registry no.: D-1NPQ-7UFQB-09 (Insurance Broker, Federal Republic of Germany)

Licence in accordance with Section 34 d Para. 1 of the Trade Regulations (GewO), given by Bremen Chamber of Commerce, Am Markt 13, 28195 Bremen, Tel. (0421) 3637-0, www.handelskammer-bremen.de

Member of Lübeck Chamber of Commerce, Fackenburger Allee 2, 23554 Lübeck

  

Central Register of Broker: Deutscher Industrie- und Handelskammertag (DIHK) e.V., Breite Straße 29, 10189 Berlin, Tel. (0180) 60 05 85 - 0 (fixed price 0,20 €/call, mobile phone prices max. 0,60 €/call)

 

As Insurance Brokers the companies are subject to the following professional regulations:

Section 34 d of the Trade Regulations (GewO)

Sections 59-68 of the Insurance Contract Act (VVG)

Insurance Intermediary Regulation (VersVermV)

 

The professional regulations may be viewed and downloaded on the website www.gesetze-im-internet.de, which is operated by the Federal Ministry of Justice and juris GmbH.

 

Complaint management

The focus of all our efforts is the satisfaction of our customers. Should it ever happen that we do not meet your expectations to your satisfaction, please contact us. Our Complaint Handling Information describes how and where you can file your complaint, what information we need and how we will handle your complaint.

You can send your complaint by phone 040 - 2 41 97 0, by fax 040 - 2 41 97 – 115 or via E-Mail at feedback@avw-gruppe.de.

Or via the postal service to:

AVW Versicherungsmakler GmbH

Qualitätsmanagement / Beschwerde

Hammerbrookstr. 5

20097 Hamburg

 

Arbitration board:

Versicherungsombudsmann e.V.
Postfach 08 06 32
10006 Berlin

Tel.: 0800 3696000 or from abroad: +49 30 206058 99 (chargeable)

Fax: 0800 3699000 or from abroad: +49 30 206058 98 (chargeable)

E-Mail: beschwerde@versicherungsombudsmann.de

www.versicherungsombudsmann.de

 

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Concept, project management and contact AVW:

Jennifer Oberhach
Marketing and Communication / Business Processes and Quality Management
AVW Versicherungsmakler GmbH
Hammerbrookstraße 5
20097 Hamburg

Telephone: (040) 241 97 - 158
Telefax: (040) 241 97 - 115

E-Mail: jennifer.oberhach(at)avw-gruppe.de

 

Last revised: 12. July 2019