Claims commitment
Implementation of efficient and transparent business processes mean success. Precisely to this end, we have developed a software solution that precisely coordinates the various requirements of housing companies and insurers.

Implementation of efficient and transparent business processes mean success. Precisely to this end, we have developed a software solution that precisely coordinates the various requirements of housing companies and insurers.
Wir vertreten Ihre Interessen gegenüber Versicherern und konzipieren speziell auf die Wohnungswirtschaft ausgerichtete Rahmenverträge für Sie.
We want you to stay up to date. To ensure that you are always informed about the status of your contracts, we hold regular quarterly and annual meetings with our clients upon request. We will inform you of current loss ratios, premium development, market changes and other relevant topics. Changes in the risk situation are also discussed in this context. This creates transparency for everyone.
Durch unsere Spezialprodukte zur Managerhaftung bieten wir Ihrem Unternehmen und Ihnen als Manager Schutz und die notwendigen Lösungen im Schadenfall. Profitieren Sie von unseren Spezialkenntnissen.
Implementation of efficient and transparent business processes mean success. Precisely to this end, we have developed a software solution that precisely coordinates the various requirements of housing companies and insurers.
A comprehensive analysis ensures an optimal overview of your overall risk situation. To this end, we use our AVW risk analysis especially developed for the real estate industry, which covers all insurance-relevant aspects. In this way, you are always on the safe side. On this basis, we regularly check your insurance coverage and adapt it to changing risk and market conditions.
We won't leave you alone! As the leading independent insurance broker in the real estate industry, we will advocate on your behalf in the event of a claim. We will review any reduction of the insurer and will work towards a maximum settlement. We will obtain the best result for you – that's our promise of Quality.
As an insurance broker, we assist housing companies and residential building cooperatives as well as condominium managers as a competent partner. We have known your industry for more than 40 years and are able to assess and evaluate all corporate and real estate risks.
Our know-how enables us to find individual solutions for you. You will get precisely the insurance cover required by your company, your clientele or your employees. To protect your employees, we offer enterprises all methods of implementing company health insurance.
We develop individual solutions for the specific needs of your settlement method, because AVW carries out the collection of premiums itself and provides you with clear premium invoices.
We rely on a comprehensive service concept instead of partial solutions. This is the only way we can account for all insurance-relevant issues. This includes an individual coverage concept as well as a concept for claims settlement and the collection of premiums. Our advice on the topic of loss prevention helps you to reduce risk or to avoid it altogether.
Around 1.5 million residential and commercial units insured guarantee our strong negotiating position in the market. You can rely on being optimally insured. We keep our eye on the insurance market for you and work together with the 80 most important insurers. We will always provide you with quotes from several insurance companies. This ensures the best terms.
We consistently align our quality to our clients' needs. We regularly review our procedures and processes with the goal to avoid mistakes and to constantly improve the quality of our Service.
In complex claims, we provide competent advice and support and relieve you even when it comes to difficult technical or legal issues. Our claims consulting will strongly advocate for your interests. Learn more about AVW claims Consulting.
AVW as insurance broker is the advocate of client interests. Our values are based on the self-conception of an honorable merchant: Rock-solid, tradition-conscious, committed to transparency, fairness and truth.